Privacy Policy

Our contact details

Name: Agnes Gaudron

Address: 5 St Johns Parade, Mattock Lane, W13 9LL

Phone Number: 07719684512
E-mail: agneszenlondon@gmail.com

 

Data Controller Registration:

 The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Basic health information to assess your suitability for treatments in the salon and in case of medical emergency

  • Email addresses to confirm bookings and stay connected about products and services

  • Our website and salon management tool uses cookies to track the number of visitors, analytics on their choices and the type of device used.

 

How we get the personal information and why we have it

All the personal information we process is provided to us directly by you for one of the following reasons:

  • Booking appointments via our website and dedicated salon management tool

  • Confirming appointments and any advising of any pre treatment requirements

  • Keeping you informed about our salon, services and special offers

  • Assessing your suitability to receive the treatments we are delivering.

We only share this information with our freelance team (Magalie/Moira/Morgan) who provide the services you are booking at the salon.  We do not share your personal data outside the salon.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You can remove your consent at any time. You can do this by contacting

Name: Agnes Gaudron

Address: 5 St Johns Parade, Mattock Lane, W13 9LL

Phone Number: 07719684512
E-mail: agneszenlondon@gmail.com
 
Alternatively, you can unsubscribe from our mailing list using the link provided at the bottom of all emails.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(f) We have a legitimate interest.

 

How we store your personal information

Your information is securely stored on our salon management system called Fresha. A link to their Privacy Notice is here

Our website https://www.agnesorganic.co.uk/ also processes personal data via the contact form.

We keep all your personal data for the minimum period possible.  To comply with legislation this is 7 years after you cease being a customer.

We will then dispose of your information by deleting you from our database.

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. If you wish to make a request, please contact us using the details listed below:

Please contact us at:

Name: Agnes Gaudron

Address: 5 St Johns Parade, Mattock Lane, W13 9LL

Phone Number: 07719684512

E-mail: agneszenlondon@gmail.com

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Name: Agnes Gaudron

Address: 5 St Johns Parade, Mattock Lane, W13 9LL

Phone Number: 07719684512

E-mail: agneszenlondon@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

About Cookies

Our website uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To monitor and analyze the performance, operation and effectiveness of our website.

  • To ensure our platform is secure and safe to use. 

You can find the full list of essential cookies used on our Wix website on this link

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.